Perhaps this is just a sign of my aging, but seriously, where are kids’ manners these days? When kids come in demanding an ice pack forgetting their p’s and q’s, unless there is an active emergency, I remain at my desk and tell them I can’t hear them. Nobody’s teaching manners at home, so I try to teach them while I still can. The other day I had a sick girl already on the cot when a boy entered and I said, “What can I do for you, sir?” Suddenly the girl had energy, shot up and screeched, “You should have called me lady! You called him sir, that isn’t fair!” Excellent attention to detail, young lady, but she quieted down when I reminded her she was sick… and that she hadn’t addressed me as ma’am, either.
10.12.10
What we've got here is a failure to communicate.
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